Shipping Information

Free Shipping Restrictions

The free shipping promotions are only available for customers with shipping addresses within the United States.

      What is a Business Day?

      Business days are Monday through Friday except for postal holidays (federal holidays in which the US Postal Service is closed). The postal holiday calendar can be found at the USPS website. Saturday and Sunday are not considered business days.

      What are the delivery times?

      Delivery times are between 6:00AM EST and 10:00PM EST on weekdays.

        What are the delivery methods?

        You can choose from a variety of convenient shipping methods through FedEx and the United States Postal Service.

        What happens if I am absent on the day my delivery is schedule?

        In case of absence, the postal worker puts the parcel or notice on your door or your mailbox so that you can re-schedule the delivery date or pick it up at your post office.

        What happens if my purchase was returned to sender?

        Domestic USA: If a shipment is returned to us we will reach out to confirm the address. If we cannot establish communication after repeated attempts within five (5) business days, we refund the purchased items minus the original shipping cost and the return to sender shipping cost.

        International: due to the high cost of international shipping we have an agreement with our carriers to not return items to us if all attempts have been made to deliver a package to our international customers.

        Estimated Delivery Timeframe

        All shipping estimates are for Domestic U.S. Please allow for a 3-5 day processing period on top of the estimated delivery timeframes listed below.

        Free Shipping
        6 – 10 Business Days
        FedEx SmartPost 6 – 10 Business Days
        FedEx Home Delivery
        5 – 9 Business Days
        USPS First-Class Mail
        3 - 9 Business Days
        USPS Retail Ground
        5 – 9 Business Days

        What if I am shipping outside of the United States?

        Due to the extended distance, there will be an additional 2-3 business days for delivery.

        How can I track my shipment?

        Soon after shipment, if you had provided your email address, you will receive a shipment confirmation email that includes a link to track your shipment. 

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