We were told that we needed a Terms of Service page because they didn’t believe people couldn’t look at pages like Shipping Policy, Refund Policy, or better yet FAQs to understand how we service you, our valued customers. So here is the gist below:

Order Lead Time

All of our shirts are printed and shipped on demand. That means we don’t hold any inventory and that your shirt is printed up fresh just for you. This means that from the time you place your order, to the time it is marked as shipped out the door ranges between 5 and 7 business days.

Payment Processing

Our site uses the latest in SSL site encryption. So yes, your payment data is secured and kept private.

The two payment methods available on our site are Paypal and Stripe. With Paypal you can use your Paypal account or a credit card to pay for your order. Stripe only accepts credit cards.

Shipping Methods

Yes we do ship internationally. No we will not be responsible for any duties, tariffs or other fees required to get items into your country. We utilize USPS First Class and USPS Priority Mail services to ship our products. We are not responsible for any packages lost in transit. If you would like to purchase shipping insurance for your order, please contact us at support+dng@swyftapparel.com

Refund Policy

Unfortunately, because our items are printed on-demand, and not stocked items, we cannot offer refunds for orders. However, we will happily provide replacements for items with manufacturing demographics. This does not include ordering the incorrect size. Please consult our sizing guides to better determine which size to order.

Support Issues

If you have an issue, representatives from our company are actively monitoring our support email and you will receive an answer within 24 hours. If you need to mail us something then use the address below:

Swyft Apparel, LLC.
Attn: Leon McIntosh
500 E. Kennedy Avenue
3rd Floor
Tampa, FL 33602